Privacy Policy

Introduction

SignersToGo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at signerstogo.com or use our digital document signing service.

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

This Privacy Policy applies to information we collect:

• On our website and through our application
• In email, text, and other electronic messages between you and our Service
• When you interact with our advertising and applications on third-party websites and services

Information We Collect

Personal Information

We may collect the following types of personal information:

• Account Information: When you register for an account, we collect your name, email address, password, and other information necessary to create and maintain your account.
• Profile Information: Information you provide in your user profile, such as your job title, company name, profile picture, and contact information.
• Payment Information: If you subscribe to our paid services, we collect payment details, billing address, and other information necessary to process your payment. Note that we use third-party payment processors and do not store your full credit card information on our servers.
• Document Information: We collect and store the documents you upload to our Service, including any information contained within those documents.
• Signature Information: We collect information about your electronic signature, including signature images, timestamps, and IP addresses.
• Communication Information: We collect information you provide when you contact us for customer support, respond to surveys, or communicate with us in any other way.

Usage Information

We automatically collect certain information about how you interact with our Service:

• Device Information: We collect information about the device you use to access our Service, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
• Log Information: We collect log information when you use our Service, including access times, pages viewed, IP address, and the page you visited before navigating to our Service.
• Location Information: We may collect information about your location, including your IP address and other information that may be considered your approximate location.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior and preferences. For more information, please see our Cookie Policy.

How We Use Information

We use the information we collect for various purposes, including:

• Providing and Improving the Service: To provide, maintain, and improve our Service, including processing transactions, sending confirmations, and providing customer support.
• Authentication and Security: To verify your identity, secure your account, and protect against fraudulent or unauthorized activity.
• Communication: To communicate with you about your account, respond to your inquiries, and send you technical notices, updates, security alerts, and administrative messages.
• Marketing and Advertising: To send you promotional communications about our products, services, and events, and to display targeted advertising to you online. You can opt out of receiving marketing communications at any time.
• Analytics and Research: To better understand how users access and use our Service, and to improve our Service and user experience.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

Information Sharing

We may share your information in the following circumstances:

• With Your Consent: We may share your information when you direct us to do so, such as when you share documents with others for signing. No mobile information will be shared or sold to third parties for promotional purposes.
• Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• Business Transfers: If we are involved in a merger, acquisition, financing, or sale of all or a portion of our business or assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Protection of Rights: We may disclose your information to protect the rights, property, or safety of SignersToGo, our users, or others.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Security

We take the security of your information seriously and use appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing and against accidental loss, destruction, or damage. These measures include:

• Encryption of data both in transit and at rest using industry-standard encryption protocols
• Regular security assessments and penetration testing
• Access controls and authentication procedures
• Regular backups and disaster recovery planning
• Employee training on data security and privacy

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to correct inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information in certain circumstances.
• Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
• Objection: You have the right to object to our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

International Transfers

We are based in the United States and may process, store, and transfer personal information in the United States and other countries, which may have different data protection laws than those in your country of residence. By using our Service, you consent to the transfer of your information to the United States and other countries where we operate.

When we transfer personal information from the European Economic Area (EEA), United Kingdom, or Switzerland to countries that have not been deemed to provide an adequate level of protection, we use specific contractual clauses approved by the European Commission or other appropriate safeguards to protect your personal information.

Children's Privacy

Our Service is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information as soon as possible. If you believe that we might have any information from or about a child under 16, please contact us using the information provided in the "Contact Us" section below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Service after any changes to this Privacy Policy constitutes your acceptance of the revised Privacy Policy.